The Austral Plaza Hotel offers a convenient 24-hour reception as well as a concierge, a business centre and conference room(s) for its guests. Business facilities at the hotel include a secretarial service and meeting rooms. There is a gift shop within the hotel. Travellers can take advantage of the available internet access to stay connected while away. In addition to a currency exchange and a safe-deposit box, the hotel features a car rental desk and indoor parking.

All rooms feature a private bathroom including a bathrobe and amenities. The soundproofed rooms include complimentary toiletries, a TV and cable / satellite channels. Guests have the option of requesting a non-smoking room. All rooms are air conditioned and come with a telephone and a mini bar.